Policy
Consultation Sessions
- Session rescheduling and cancellation requests are reviewed through the account and consultation support flow.
- The review depends on the current consultation state and available operational records.
- No automatic outcome is promised by this policy summary.
Report and AI Services
- Service access is currently free under limited launch access where paid access is not active.
- Future paid policy terms will be listed before activation.
- Unavailable or preview-only features do not create paid access rights.
Shop Orders
- Order issues, fulfillment concerns, and cancellation requests are handled through contact support after order verification.
- Order support requires enough account or order context to locate the request.
- No unverified refund promise is made on this page.
Support Response Path
- Use Contact or Support with account, order, or consultation context.
- Do not include passwords or private credentials in support messages.
- Requests are reviewed through the available support workflow.